Shipping Policy

Effective Date: August 1, 2026

Thank you for shopping with [Your Store Name]. This Shipping Policy explains how we process and deliver your orders.

Order Processing

• Orders are processed within 1–3 business days after payment has been received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons, promotions, or holidays, processing times may be longer.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight or size of your order.

Any free shipping promotions will be clearly stated on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Typical delivery times are:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days

Please note that these are estimates and are not guaranteed.

International Shipping

We ship to selected international destinations.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These fees are not included in the purchase price or shipping cost unless otherwise stated.

Tracking Your Order

If tracking is available, you will receive a tracking number by email once your order has been shipped.

Please allow up to 24–48 hours for tracking information to become available after shipment.

Shipping Delays

While we work to ensure timely delivery, delays may occur due to:

• Weather conditions

• Carrier delays

• Customs processing

• High order volumes

• Other circumstances beyond our control

We appreciate your patience if your order experiences unexpected delays.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible.

Include:

• Your order number

• A description of the issue

• Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to help resolve the issue and determine the appropriate next steps.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us immediately.

Once an order has been processed or shipped, we may be unable to modify or cancel it.

Contact Us

If you have any questions about shipping, please contact us:

Business Name: TheFlowCraft

Email: theflowcraft@business.com